My wife stayed here & i just thought I’d check reviews to see if anyone else had the same experience she had.
To my surprise, another guest did!
Booked a room - paid in full - & when my wife arrived to check in they said she booked two rooms & the balance of the second room had to be paid in full before she got the keys to the room already paid for!
No second room had been booked!
My wife was over visiting her sick father at Christmas & had no other choice but to pay it. My wife showed emails - rang ‘*******’ which was apparently the provider it was booked with & even got the confirmation that nothing had been booked whatsoever- showed staff the proof - & was still given no other option than to pay. The entire stay she wasn’t even given the keys to the second room.
My wife was extremely upset & felt ambushed in an already tough situation , about to see her father for the first time in a care facility.
Absolutely awful.
Dean777
獨自出遊 經濟雙人間 - 帶雙人床
入住於2024年04月
2.5
評價於:2024年05月05日
My wife stayed here & i just thought I’d check reviews to see if anyone else had the same experience she had.
To my surprise, another guest did!
Booked a room - paid in full - & when my wife arrived to check in they said she booked two rooms & the balance of the second room had to be paid in full before she got the keys to the room already paid for!
No second room had been booked!
My wife was over visiting her sick father at Christmas & had no other choice but to pay it. My wife showed emails - rang ‘*******’ which was apparently the provider it was booked with & even got the confirmation that nothing had been booked whatsoever- showed staff the proof - & was still given no other option than to pay. The entire stay she wasn’t even given the keys to the second room.
My wife was extremely upset & felt ambushed in an already tough situation , about to see her father for the first time in a care facility.
Absolutely awful.
茅草旅館
(The Thatch Inn)附近飯店推薦
常見問題
茅草旅館的入住和退房時間是什麼?
入住時間:15:00-21:00 退房時間:07:00-11:00
茅草旅館是否提供早餐?
飯店提供早餐。
茅草旅館提供哪些設施及服務?
停車場
茅草旅館附近有什麼熱門景點?
Robinswood Hill Country Park(約3公里),Gloucester Services Southbound(約3.8公里),Gloucester War Memorial(約4.2公里)
Dean777
獨自出遊
經濟雙人間 - 帶雙人床
入住於2024年04月
Dean777
獨自出遊 經濟雙人間 - 帶雙人床
入住於2024年04月